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For over 35 years, MEDHOST has partnered with a growing number of facilities and organizations dedicated to improving the health and well-being of their communities. We’ve used the lessons learned from these partnerships to craft affordable, customizable solutions that meet providers exactly where they are, leverage available resources, and tackle unique challenges.
To harness the full potential of this community, we’ve launched MEDHOST Civitas, an innovative platform that draws on user experiences to help us support clinical, financial, and operational needs like never before.
The process starts with an intensive six-week consultation period. During this time, we’ll evaluate various aspects of your interaction with our product. This includes in-depth user feedback, meticulous scorecard metrics assessing system configuration and best practices, infrastructure stability, resources utilization, and security.
By immersing ourselves in your world and experiencing our product from your perspective, we can identify key areas for improvement and devise solutions that make a real-world impact. To facilitate this process, our customer experience consultants will host a series of in-person discovery events to help us understand organization- and role-specific processes, pain points, and opportunities.
Civitas is more than just a problem-solving program—it's a collaborative venture where we work together, fostering meaningful improvements that drive positive change. The end goal? A user experience unlike anything else.
To get started, contact your Customer Success Executive or email inquiries@medhost.com.
